Travel

Won t let you change your ticket and the cancellation fee is more than the actual flight!!

Comments

Travel.com.au Official

Hi Skye, sorry to hear about the issues you ve had with your booking. If you could please send through your booking details to onlinebookings@travel.com.au, we ll have someone get in touch with you ASAP. Cheers

Travel.com.au posted on Jun 23, 2015

Horrible experience booking via their online site.

1 out of 5. reviewed on Mar 11, 2015

Tried to book a flight via them to Europe, upon completing all fields and submitting I received an error with the message please try again and don t worry, your credit card has not been charged .

So I tried again. with he same result.

I rang them to see what is going on and if I can book via telephone.

I was then advised that the booking were not successful but my card has been charged TWICE Read more for the failed attempts and would I like to try booking with them now (and pay a THIRD time !).

I have spoken to my bank, they have advised me it can take up to 10 days to receive my money back. I am now in a difficult financial situation and unable to book our flight due to their incompetence.

Their client service was incredibly bad also. kept asking for same details four or five times and did not know what to do.