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Avid at all costs - you have been waned

Written on: 23/11/2015 by Edwin479 (1 review written)

What an absoloute joke of a company

PLEASE DO NOT BOOK WITH JETLINE TRAVEL

DON.T USE THIS COMPANY

Cruise holiday

NIGHTMARE.

Combined Queen Mary 2 cruise & USA/Canada

We lost our deposit through bad customer service

Well done Jetline Travel

Medads1's Comment

Medads1's Comment

Written on: 26/05/2015

latest update on my nightmare booking, Jetline are insisting as I requested a pool view or balcony that was my room upgrade. I can't explain it enough to them that I only agreed to it, as I couldn't have the apartment.

Ive waited two weeks for a reply, today they say I have accepted the accommodation and it has been confirmed with their agent. At what point do they think a refusal to accept, or a request for a refund of the upgrade price, is acceptable to the customer allowing them to book the holiday accommodation.