Trip Mate Cruise Protection Plan

Direct Line Cruises is pleased to provide travel insurance through Trip Mate, Inc. one of the leading companies in the industry.В  Coverage is underwritten by the Nationwide Mutual Insurance Company.В  The Nationwide Group of Companies has a long history of financial stability, with over 135 billion dollars in assets and an A+ (Superior) rating by A.M. Best Company, independent analysts of the insurance industry since 1899.

The Standard Cruise Protection Plan В is purchased by Direct Line Cruises on your behalf with all cruises 5 nights or longer. В It may reimburse you for cruise line penalty charges if you have to cancel or interrupt your cruise for a covered reason such as sudden and serious illness, injury or death in the family.В  The Standard Cruise Protection Plan also provides 24-Hour Worldwide Travel Assistance Services during your cruise, such as medical emergency referrals, multi-lingual interpretation services, emergency cash advances, tracking lost or delayed baggage and replacing lost or stolen travel documents.

The Upgrade Plan В is an optional plan available for you to purchase, which includes all of the benefits of the Standard Plan (trip cancellation/interruption and worldwide travel assistance services), and also includes a waiver of the Pre-Existing Medical Conditions exclusion which expands the Trip Cancellation/Interruption coverage under the Standard Plan, as well as additional benefits that may reimburse you for Baggage loss or delay and Emergency Medical Expenses incurred during your cruise vacation.В  The Optional Upgrade Plan is encouraged for clients who want more comprehensive travel insurance coverage and for those clients who want the added protection of a Pre-Existing Conditions Exclusion Waiver.В  The Optional Upgrade Plan is only available up to your final payment due date. If you make your cruise reservation less than 90 days before the sailing date, the Optional Upgrade Plan is only available if you elect it within 7 days after you book your cruise.