#cv travel #

Travel Agent Sample Resume

Marci K. Smith

1234 First Street

North Decatur, Georgia 30000

Home: 404-555-5555

Cell: 404-555-5556

Objective

Travel Agent highly skilled in reserving and confirming travel arrangements for individuals and groups seeking a new challenging and rewarding position.

Qualifications

• Knowledge and practical experience with tour sales.

Bilingual: English/Spanish

Thorough understanding of Sabre and Worldspan.

Proficient in Microsoft Office.

Education

Chestnut High School Graduate (1998), North Decatur, GA

Work Experience

Travel Agent: Aug. 2001 - Present, Fly Away Travel Agency, Atlanta, GA

• Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
• Answer phones professionally, courteously and promptly.
• Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services.
• Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups.
• Perform miscellaneous duties such as arranging conferences and meeting facilities.
• Communicate with Spanish speaking clients.
• Ensure accommodations meet specifications of requesting party.

Travel Agent Assistant: Feb. 2000 - Aug. 2001, Moonlight Travel, North Decatur, GA

• Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors.
• Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.
• Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.
• Called vendors to ensure extension of payment deadlines when necessary.
• Processed unused or partially used tickets for credit through affiliated travel agencies.
• Attended staff and training meetings.

Travel Agent Assistant: July 1998 - Jan. 2000, Destination Everywhere, LLC, Atlanta, GA

• Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner.
• Collected fees, and provided customer with travel documentation.
• Kept informed of airline rules and regulations, tariffs and other industry requirements.
• Adeptly dealt with different airline/airfare contracts and pricing structures.
• Monitored and utilized all in-house contracted vendors for client travel.
• Cross sold other company products and services.

Affiliations

American Society of Travel Agents