Sugama Travels Misleading information

Misleading information

Misleading information to passenger

I have booked bus ticket from Karkala to Marathalli Bangalore on 06. 06.10 through Sugama Bus, Category C. I have been alloted Seat No 10A Sleeper birth at Karakala Sugama office at noon hrs.

Prior to booking i was confirmed by one lady staff, that booked Bus goes to Marathalli. Since i was carry Luggages hence i am particular about Bus rout Via Marathalli.

On boarding bus i come to known that bus willn t go to my destination.

I was told that i have to change bus at Gandhinagar Bangalore to get Marathalli bus. On reaching reaching the Gandhinagar Bangalore at 6 AM, no one was responding or hearing our problem in spite our best effort along with My co-passanger.

One staff was told that the marathalli bus (category G) will not comes to this Gandhi Nagar Sugama office, he also not clear about this.

No staff at Bangalore office is giving clear picture about Marathallli Bus, inspite my inquire from 6 Am to 7.10 AM, till the arrival of Category Z bus.

My Co passenger (Seat no 10B) also finds same problem, who wants to go Augodi Bangalore.

It is shame on part of Sugama Travels who always want to give wrong information to find passenger. After ward no one is bothered to customer problems.

After wards went to trusted BMTC bus stop.

Plz note that, this is a regular problem phased by most passanger (Bangalore - Mangalore).