CORPORATE TRAVEL

Protravel is an undisputed leader among travel management companies. We are ranked within the top ten agencies by both Business Travel News and the Travel Weekly.

We recognize that travel costs constitute the third largest controllable expense for most corporations and we aim to help our clients keep this cost as low as possible. Whatever travel service configuration is implemented, all clients receive a full range of premium services, including:

24 Hour Toll-Free Hotline from 55 Foreign Countries: Our main 800-628-6668 number can be reached from all of North America including Canada and the continental United States which includes Alaska, Hawaii, Puerto Rico and the Virgin Islands. Other countries have their own individual toll-free numbers.

In-House International Airline Rate Desk: Protravel International employs a full-time in-house international Airline Rate Department staffed by specialists with over 30 years’ experience in international fares and tariffs. Our ability to analyze airline rules and pricing (including web-only specials) allows us to issue tickets at the lowest possible price for every class of service. We also track all unused tickets and apply them to new bookings whenever possible, thereby ensuring our clients do not lose these valuable assets. Many complex itineraries with multiple stop-overs and carriers demand special skills. Unlike most agencies, Protravel International does not outsource these functions, which allows us to control quality and turnaround time, and provide better service and value to our clients.

Air carrier problem resolution: We maintain close ties to the sales offices of most major airlines. In the event that a traveler has a complaint against an airline, all efforts will be made to help bring the complain to a positive resolution.

VIP Upgrades on international flights: We are able to upgrade VIP travelers on many international flights. Domestic upgrades are more difficult to secure since they are tied to airline frequent flyer programs. However, our automated quality control program will upgrade American Airlines Gold and Platinum AAdvantage members 24 hours and 72 hours respectively in advance of the flight.

Private Jet Charters: Protravel’s Charter Air department can arrange private charter jets—including at the last-minute—with the absolute best aircraft operator in the world, guaranteed availability, and the industry’s highest safety standards. Click here for more details .

Connection assistance/direction: Meet and Greet services are available at many airports to provide assistance with onward travel and connections.

In-house Visa and passport services: Competitive rates depending on consulate or embassy.

Vital Document Registry: We offer this special complimentary service to VIP Clients to protect them in the event of loss or theft of their vital documents. It allows Clients to register their vital documents with us so that if a passport, visa or other vital document is lost or stolen, the necessary information to replace that document is only a free phone call away from anywhere in the world.

Travelers checks/Foreign Currency: We can provide international currency and travelers checks. billed to a traveler’s credit card and delivered directly to the traveler’s office or home. This is a free service.

Assistance in VAT reclamation: we use the services of a VAT reclamation company to help our Clients reclaim VAT. We will be happy to provide details.

International Travel Advisories: Protravel issues State Department travel advisories on a regular basis. The information maintained in our database is updated in line with all State Department mandates.

Customs and health information: Where necessary we can provide Customs and Health information to our VIP travelers. Additionally we can provide State Department Travel Advisories where appropriate.

Time zone, climate and local custom information: We can provide detailed travel itineraries where appropriate providing details of local time zone, climate customs and a wealth of other useful information.

Global mobile: Through our preferred supplier, Wireless Traveler, we can arrange worldwide SIM cards, mobile and satellite phones, travel wi-fi solutions and more. Significant discounts on international rates help you save on roaming charges and inflated international rates for phone calls and texting/data transfer.

World-Wide Collect Calling: Should a special Client be traveling in a country that has no international toll-free service Protravel offers a special world-wide collect calling service.

Lost Luggage Control: We offer this complimentary service to help Clients with luggage in the event they are separated from it. We issue Clients with special luggage tags which will enable the airline baggage handlers, via our 800 number, to efficiently reunite a Client with lost or misdirected luggage.

Lost Credit Card Control: With this service Clients can, in the event of lost or stolen credit cards, call from almost anywhere in the world to our 24-hour toll-free number and we will guarantee notification of loss and order duplicate cards.