Travel

1. Terms and Conditions of Travelling

Customers who want to use any of the services of BKV Zrt. have to hold - unless otherwise provided by the pricing regulation -an appropriate ticket for the given line which can be validated or have to possess an appropriate pass, travelling certificate or a document certifying their right to travel free of charge.

Passengers using the services of BKV Zrt. (during boarding and alighting, waiting for the vehicle and travelling) are obliged to behave in a way that does not endanger the safety of  traffic, vehicles, stations and equipments and the other passengers' convenience or peace.

1.1. Transportation of hand luggage

Every passenger is permitted to carry maximum 2 pieces of luggage free of charge, the sizes of which must not exceed 40x50x80 cm or 20x20x200 cm which can be carried by one person and which must not obstruct entry to or exit from the vehicle, It is permitted to carry one sledge, one pair of skis, one wrapped sapling tree or a pram.

It is not permitted to board vehicles with objects which may cause accident, harm other passengers, or damage in other passengers' clothes or luggage. Bicycles may be transported only on the HEV (suburban railway) lines and on the cogwheel railway, boarding at the bicycle sign painted on the platform, and by validating another ticket (single ticket, single ticket from a 10 pieces discount coupon book or a bicycle pass sticker stuck on the passenger's pass).

1.2. Transportation of Animals

A dog (regardless of its size) may be transported on the vehicles on the condition of the purchase of a full-price ticket or pass for the dog for the given distance. A single ticket or one of the discount coupon tickets is also valid on the entire length of HEV (suburban railway) lines.

You may purchase a full-price monthly pass for your dog. The pass coupon must be used together with a general pass certificate and "EB" (this is the Hungarian word for 'dog') must be written in the place reserved for the photo, according to the rules applicable to general passes. Police dogs, help dogs for the disabled and guide dogs for the blind may travel free of charge. Only one dog may be transported in each vehicle (car) and must be on a lead, wear a muzzle and be in a clean condition.

Other pets (cats, ferrets, etc.) may be transported free of charge in a container of a size which does not exceed that of permitted hand luggage and which ensures the animal cannot soil the vehicle or the clothing of other passengers.

1.3 Other terms and conditions

In order to ensure travel safety it is forbidden to board a vehicle or alight from it after the starting warning has sounded, and you must not obstruct the doors while they are closing.

It is forbidden to listen to radios or other sound equipment within the vehicles or within the areas of metro and HEV stations at a volume that may disturb other passengers.

On the vehicles and within the area of metro, HEV and cogwheel railway stations it is forbidden:

• to board or alight from vehicles after the "doors are closing" signal is sounded, after the BKV signal or after the bell,
• to obstruct the closing or opening of the doors,
• to lean out of the windows or give, take or throw out objects through them,
• to smoke,
• to have ice cream, or to eat and drink,
• to use roller skates, roller blades, skateboards, bicycle or similar equipment,
• to beg,
• to sell goods or place advertisements without permission,
• to operate alarm buttons without a valid reason,
• to open up validating machines,
• to transport flammable liquids (petrol, gas oil, heating oil, etc.), explosives, firearms or butane gas canister which exceeds 5 kg,
• to behave in a way which is scandalous, antisocial or breaches law or Terms and Conditions of Travelling,
• to travel in a drunken state or wear filthy clothes,
• to transport dogs without a muzzle,
• to disturb traffic or other passengers.

In order to protect public health, persons with infectious diseases are not permitted to travel in the vehicles.

Children under the age of 6 years and persons with a mobility disability may travel only with an escort.