Travel

13. While Eurostar International Limited has taken every effort to ensure that the information contained within the website is correct at the time of going live, Eurostar International Limited cannot be held responsible for any errors and omissions or any information which may be incomplete, inaccurate or may have become out of date. Whilst Eurostar International Limited tries to ensure all fares, conditions and times are correct it cannot be held responsible for errors or omissions.

14. Eurostar International Limited has made every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. Eurostar International Limited cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

1. You and your intended Eurostar E-Voucher recipient (referred to together in these terms and conditions as “You”) may only purchase and use the unique code specified for a Eurostar E-Voucher (“E-Voucher”) in accordance with these terms and conditions.

2. To use an E-Voucher, You enter the unique code where indicated in your Eurostar payment screen before completing Your online purchase.

3. You may only use an E-Voucher as full or part payment against the cost of Eurostar tickets purchased from the Eurostar website from within the United Kingdom. You may use more than one E-Voucher for any such purchase.

4. Where You use an E-Voucher to purchase a ticket which is less than the value of the relevant E-Voucher, You will not receive the difference between the relevant E-Voucher and the relevant ticket.

5. Where You use an E-Voucher to purchase a ticket which is more than the value of the relevant E-Voucher, Eurostar International Limited will charge to Your nominated payment credit or debit card the total transaction amount less than the relevant E-Voucher value.

6. Where the fare terms of a Eurostar ticket purchased using an E-Voucher permit a refund of all or part of that ticket, You will receive any such refund by way of a new E-Voucher or, where You paid for that ticket using an E-Voucher and another method of payment, by way of a combination of a new E-Voucher and the relevant method of payment. Refunds will be awarded first by way of E-Vouchers, up to the amount originally paid by E-Vouchers, with any remainder refund awarded to the other method of payment originally used. Any new E-Voucher issued by way of a refund will be rounded to the nearest pound, and in any combination of a refund by way of another method of payment with such a new E-Voucher that refund will be adjusted to take account of that rounding.

7. You may not use an E-Voucher for a transaction that has already been processed by Eurostar International Limited.

8. An E-Voucher is non-refundable and non-exchangeable for any form of cash or credit alternative except as described above.

9. Eurostar International Limited shall not be liable to You or any person if an E-Voucher is lost, deleted or stolen, regardless of whether it has been used. For the avoidance of doubt, Eurostar International Limited shall not be liable for Your failure or inability, for whatever reason, to use an E-Voucher in accordance with these terms and conditions.

10. Conditions of Carriage and fare terms apply for travel on Eurostar. Eurostar tickets are subject to availability, which may be limited.

Eurostar Paper Vouchers may only be used in accordance with the terms and conditions.

They may be used as full or part payment against the cost of:

- any Eurostar ticket purchased at the locations shown below; and/or

- goods purchased at Eurostar outlets (for a list of these outlets visit Eurostar or call the Eurostar Contact Centre as shown below).

It may only be redeemed in the U.K, in person, at the following locations:

- St Pancras International Ticket office

- Ebbsfleet International Ticket office

- Ashford International Ticket office

or by phone through Eurostar’s Contact Centre on 03448 224 777**.

This voucher is not refundable or exchangeable for any form of cash or credit alternative other than described above.

It will not be accepted if it has been damaged, defaced or spoiled or has been tampered with or altered in any way.

Eurostar International Limited shall not be liable to any person in the event of a Eurostar gift voucher being stolen, damaged or lost, regardless of whether it has been used.

Conditions of Carriage and fare terms apply for travel on Eurostar. Eurostar tickets are subject to availability, which may be limited.

**Calls charged at national rates. Please note that no booking fee applies for customer paying with Eurostar gift vouchers.

Unless agreed otherwise, English law will apply and all communications and documentation in relation to this policy will be in English. In the event of a dispute concerning this policy the English courts shall have exclusive jurisdiction.