Travel Shops

You can talk to us in person at the following locations in the busy shopping centres of:

• Metrocentre (public transport interchange)
• Washington Galleries (public transport interchange)
• Chester le Street (Front Street)

Metrocentre public transport interchange

Open Monday to Saturday from 10am - 5.45pm, except Public Holidays

Go North East and Metrocentre have formed a close partnership to make sure the best public transport information is easily accessible to you. Our modern customer service desk in the Public Transport Interchange gives you access to the most up-to-date travel information, special offers and provides a drop-in personal travel planning service. If you have a key card you can top this up here! Network One Travel Tickets are also available.

Washington Galleries transport interchange

Open 8am until 5pm Monday to Friday and 0830am until 2pm on Saturdays, except Public Holidays

Go North East and The Galleries have a close partnership to make sure the best public transport information is easily accessible to you. Our modern, travel centre in the Public Transport Interchange gives you access to the most up-to-date travel information and special offers and provides a drop-in personal travel planning service. If you have a key card you can top this up here! Network One Travel Tickets are also available.

Open 8am until 3.50pm Monday to Friday, (closes at 1.30pm on Wednesdays), except Public Holidays

Our travel centre at the bottom of Chester le Street Front Street gives you access to the most up-to-date travel information providing a drop-in personal travel planning service and information on our range of money saving tickets. If you have a key card you can top this up here!