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Travel Agent Training - Online Career Training Program | ed2go
How to identify the various types of travelers and match them to the correct travel products
The various types of tours, from escorted to independent
How airline computer reservation systems operate
What documentation is needed to travel internationally and how to obtain it
How domestic and international airfares are determined
The ground transportation system, including rail, cars, and bus tours
All about cruises, including how to read and understand brochures, match the client to the proper ship, and explain the value of cruising
How hotels are rated and priced and the differences between a hotel and a resort
The basic formats used by the airlines to book flights, price tickets, and build the passenger name record (PNR)
The basics of marketing
How to guide a client to a destination based on their interests (such as sun and relaxation, food, gambling, culture, religion or history), travel seasons, and even geographically (for sports such as hiking, skiing, mountain climbing, etc.)
How to book, change, or cancel records in the GDS system