Travel

• You must check in for international flights at least 60 minutes before the scheduled departure time.
• You must be at the gate at least 20 minutes before the scheduled departure time.
• You must check in for international flights online or at the Full Service check-in counters at the airport.

Documentation

Customers are responsible for meeting all documentation and proof of citizen requirements for their travel. A valid passport is required for all customers (regardless of age) traveling to or from the United States. For more information on how to obtain, renew or otherwise manage your passport please visit the U.S. Department of State Passport website .

Please note that a passport card cannot be used for airline travel.

All passports must be in good condition (not torn or the information page illegible) per the U.S. Department of State. In general, your passport must be valid for at least six months from the date you enter a foreign country. Some countries require 2 to 4 blank pages available in your passport to travel. If the name on your passport or other travel documents does not match the name on your reservation, you may be required to show additional documents, such as a notarized marriage certificate.

Other documentation in addition to a valid passport may be required. Customers should consult the requirements of the countries they are transiting/visiting on the U.S. Department of State International Travel Information page. Requirements for travel as well as embassy information can be found there.

All customers should consult the current Travel Alerts and Warnings prior to planning an international trip.

Non-U.S. Citizens traveling abroad

Some customers may be eligible for a VISA waiver under the Customs and Border Protection s ESTA program. Travelers are encouraged to apply when preparing travel plans. For more information on the ESTA program visit the CBP ESTA website .

In conjunction with the ESTA program, the U.S. Department of Homeland Security utilizes biometrics to verify identity. Find out more about the US-VISIT program .

Documentation for U.S. Territories (Puerto Rico, St. Thomas and St. Croix)

All customers should be prepared for random document and baggage inspections in any U.S. territory. While U.S. citizens are not required to have a passport to enter a U.S. territory, it is recommended to carry proof of US residency or citizenship for the return to the United States.

Citizens of countries other than the U.S./U.S. territory must have a valid passport for travel between the U.S. and any U.S. territory.

Visit our Help section for more information.

For our customers who travel abroad often, the Customs and Border Protection (CBP) has a program called Global Entry. This program allows for expedited clearance for pre-approved travelers. To learn more about this program or to apply for future travel, please visit www.globalentry.gov .

Please note: Customers traveling on a International flight with JetBlue are required to check in no later than 60 minutes prior to departure or they will be denied boarding.