Home » 2017 » January » 11 » Easy Click Travel - Poor Service, Review 584388
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Easy Click Travel - Poor Service, Review 584388





#easy click travel #

Poor Service

I am extremely disappointed in the service I received from easyclicktravel.com.

I booked a room at the Ramada Inn and Suites Nashville at the stadium downtown through easyclicktravel.com for a two night room,

Several weeks before my trip, I called the Ramada to confirm my reservation. The Ramada does not have me registered. After a follow up call to Easyclicktravel.com, they assured me that my reservation was booked and that sometimes the hotels will not confirm until a week or two before. I called again several times including two days before my departure. Ramada was still not confirmed, in fact, they told me that the hotel is sold out. I continued to have several exasperating talks with easyclicktravel.com assuring me that I will have a room, but still the room was not confirmed. This is a serious issue since I already paid easyclicktravel.com for this room.

Twenty-four hours before I left for my trip, I spoke to easyclicktravel.com again. They confirmed that the Ramada was indeed sold out and they have a room for me 5 miles away. They couldn t get find anything closer because it was a busy weekend and that there must be an event going on. Considering I had no car and planned to stay in downtown Nashville and walk everywhere, this is unacceptable and I would never have gone on this trip if I had to stay five miles away. I was also told on the phone by easyclicktravel.com that if they are unable confirm your hotel, easyclicktravel.com will find you a nearby location at the same star hotel or better. Five miles away is not a nearby location. Less than 24 hours before my trip, easyclicktravel.com was able to rebook my room at the Ramada.

I find this behavior in an online travel booking site completely unacceptable and cannot believe you run a business this way.



Views: 281 | Added by: b0ss_putuxyyj56 | Tags: review, service, Easy, 584388, Click, Poor, travel | Rating: 0.0/0
Total comments: 0
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