Easy click travel

Oct 20, 10 6:21 pm by BEAV

Quote:

Originally Posted by fatneko

I'm glad I found thise thread. I was looking at reviews on tripadvisor, and was hoping to find some here.

Oct 3, 11 12:02 am by stidham44

I can tell you're in the hotel business by this negative review.

Quote:

Originally Posted by HotelConfidential

Hey all,

I felt compelled to register after reading this. I'm in the hotel business and I can tell you that Easy Click Travel is a hotel nightmare. It is owned by Tourico Holidays, which is famous for non-payment to hotel and unscrupulous methods of booking. At 2 of the hotels I previosuly worked at, litigation was initiated with them.

Basically, a hotel contracts a confidential wholesale rate with Tourico in exchange for business volume. Without the hotels knowledge, Tourico then makes this rate available on EasyClickTravel.com

The disappointing thing is that hotels are never advised of this and it puts them in serious rate parity issues. While this is great for you all, I do have a few words of caution about it:

1. These rates are publically deployed usually when a hotel is sold out or during high business periods. The chances of you getting walked by finding the unbelievable deal is increased.

2. Your chances of getting your reservation canceled are high. Hotels trying to get some additional $ during high periods of interest will fight these bookings tooth and nail. Tourico generally sends out a legal threat, but they back down once it is pointed out that they have violated their contract by making the rate public.

3. Hotels may not get paid by Tourico and under the guise of inexperience, YOU will be charged on the credit card you put down for incidentals. Hotel should never do this, but I have heard horror stories. DO NOT put yourself in jeopardy of this. All it takes is one inexperienced A/R or Controller under the gun who needs to collect money. In this financial environment, it is very dangerous to book a low end brand or independent property with Easy Click for this reason.

4. Tourico/Easy Click will offer your very little support, buyer beware!

While 90% of the time, the hotel (including mine) will honor your reservation because it's not your fault, I just want to advise you that you are running a risk when booking with them. They are violating the terms of their agreement with the hotel, and you may get caught in the crosshairs.

I look forward to offering more advice to travelers.

I certainly don't need your advice. They are a member of the Better Business Bureau and they have an A+ rating. They are located in Altamonte Springs, Florida. I have seen so many bogus reviews on this company. I saw one that said they are located in Isreal. I have used Easy Click Travel and Have never had a problem with them. Tourico Holiday also owns Last Minute Travel and have used them with no problems. Anybody can check their Better Business Bureau rating online.