#CreditKeeper - Are consumers satisfied with the program?

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CreditKeeper is a credit repair program provided by HSBC. It provides individuals with various tools to help them repair their credit. Anyone enrolling in this program, one can get access to their credit reports and scores online, and can locate and fix errors on their credit reports for a small fee.

Feedback on the CreditKeeper program

Debt Consolidation Care (DebtCC) community members have given feedback on CreditKeeper. Here are some of the key complaints against this credit repair company:

• CreditKeeper scam: A community member of DebtCC accused CreditKeeper of overcharging him. He used the credit repair service for around 4 months, but surprisingly he was charged at least twice a month for the service he received. When he tried to cancel CreditKeeper, they told him that he had been charged only once a month. The CreditKeeper service provider also informed him that it was HSBC who had overcharged him. CreditKeeper is a part of HSBC. Therefore, the member felt that both of them were part of this scam. Know more.
• Late fees: One customer complained that even after canceling his HSBC CreditKeeper account, they continued to charge him for the service. Find out more.

The simple way to handle these situations is to cancel your CreditKeeper account immediately. If you've been scammed, then report to your State's Attorney General, as well as Federal Trade Commission, and the Better Business Bureau.

Positive feedback

Here are some positive reviews from DebtCC community members:

• Getting help to manage credit: One customer claimed that he used CreditKeeper HSBC account for around 2 years and it helped him manage his credit effectively. He got credit reports and scores each month from the company. He never faced any bill related problems. Learn more.
• Fixed the errors: One person said that CreditKeeper helped him immensely in finding out and locating the errors on his credit report. Learn more.
• Satisfactory service: One consumer said that he was satisfied with the service he received. The counselors/consultants of the company gave him useful tips to manage his credit. He had no complaints against the organization, and according to him, it is quite easy to cancel a HSBC CreditKeeper account. Learn more.

How to contact CreditKeeper representative

You can call 1-877-276-3919 or use the following address:

HSBC CreditKeeper Service

Nashville, TN 37204

How to choose the right credit repair company

Take a look at the following tips to help you choose a good credit repair company:

• Read online reviews. One of the easiest ways to find a good credit repair company is to read online reviews. There are various websites where customers have given feedback on the companies they have dealt with. You can also go through the company's website and take a look at the "About us", "Testimonials", and "Services" sections. This will give you an idea of what others are saying about that company.
• BBB accreditation. It is important to find out if a particular organization is reliable. To find out whether a company is reliable, visit the Better Business Bureau (BBB) website and try to find out if the company is a BBB accredited business. If they are, check out the company's BBB rating.
• Upfront fees. Most credit repair companies charge fees for their services. It is better to compare the fees charged by various credit repair companies before enrolling in their programs. This will help you find out which company charges the least. Make sure you avoid dealing with a company charging high upfront fees, as there may be a chance that the company is a scam.
• Counseling. It is always better to check whether the organization offers in-person counseling. A reliable credit repair company will analyze your financial situation before offering any services. This will let you know whether the company is concerned about your situation.
• Ask friends and family. Ask your family and friends to recommend a company. Find out whether they're satisfied with the company's services, that is, if the counselors deal with creditors, collection agencies, and credit bureaus efficiently.