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What We're Made Of

We're Here For You - With more than 300 trained professionals and a 24/7 claims and customer service center, we provide industry-specific expertise, direct access to claim status, seamless follow-up with over 45 major insurance companies, and much more.

In Your Backyard - Headquartered in Natick, MA, and with 17 additional locations spanning from Gloucester to Sturbridge to Hyannis, we offer convenience no matter where you live. Find your closest Eastern Insurance office

Giving Back to Our Communities - By volunteering our time and donating funds, we show our support for the same local charities and organizations that are important to you. Through the Eastern Bank Charitable Foundation, we contribute 10% of our profits to benefit these charitable organizations throughout eastern Massachusetts. Learn More about our charitable giving.

Always Striving for the Best - Among other publications, our business has been recognized by Boston Business Journal, The Banker Tradesman, and The Boston Globe. We've also been an Accredited Business with the Better Business Bureau since 2001. View all of our recent achievements

Our Mission

Our mission is to be the recognized leader in insurance and benefits services by providing our customers with superior services through continued innovation, competitive pricing, and specialized customer service in the markets in which we choose to compete.